What your account holds
When you sign in with Google we keep only what is needed to recognise you next time. It is a short list, and DeepCover runs no user database of its own — the account record itself lives in Google's Firebase Authentication:
- Your email address and the Google account ID that Google gives us
- Your display name and profile picture, as supplied by Google
- Which plan you are on
- One sign-in cookie on your own device, which carries those same details so pages can greet you without asking Google again. It expires after 30 days and signing out deletes it.
Your reading preferences — theme, chosen league, language, starred players — are not in that list. They are saved by your browser on your own device and never sent to us, so they are yours to clear at any time.
We never ask for your phone number, your location or your contacts, and we do not sell data to anyone. The full detail is in our Privacy Policy.
Deleting your account
You can ask us to delete your DeepCover account at any time, and you do not need the app installed or an active sign-in to do it.
- What gets deleted: your account record in Firebase Authentication — your email address, Google account ID, display name and profile picture — and your plan. After that, nothing on our side knows who you are.
- What stays: two things that are not part of your account and are not linked back to it. Our hosting and CDN keep ordinary web-server records of requests, including IP addresses, for security and reliability; how long those are held is set by Hugging Face and Cloudflare, not by us. And if you used Ask, the question text was already stored only as a hash, in a rolling log capped at the 20,000 most recent entries that is not tied to your account and is lost when the service restarts — and where our own rules could not read a question, its text was sent to Anthropic to work out what it was asking, with nothing attached that identifies you. Neither is linked to your account, so deleting the account does not and cannot reach them. DeepCover's cricket statistics are public match data and are connected to no account at all.
- How long it takes: we action deletion requests within 30 days and email you when it is done.
Two ways to ask, whichever suits you:
- Press Delete my account above while signed in.
- Or write to the address below from the email address you sign in with, asking us to delete your account. Please put Delete my DeepCover account in the subject line.
The address is written out in full above so it works on any device, including one with no mail app set up. Every request is answered by a person.
Signing out
Signing out only removes the sign-in cookie from this device. Your account and saved preferences stay, and you can sign back in any time.
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